Last updated: September 23, 2026
Who We Are
Mountain Rose Vacation Rentals, operated by Jenny Rose Properties LLC, provides vacation rental hosting and booking services for properties in the Helen and Sautee Nacoochee, Georgia area. This Privacy Policy explains how we collect, use, and protect the personal information of our website visitors, guests, and inquiries.
Information We Collect
When you make a reservation, submit an inquiry, or contact us through our website, we may collect:
- Your name
- Email address
- Phone number
- Reservation details, including check-in and check-out dates, property selected, and number of guests
- Any additional information you choose to share with us in a message or inquiry
How We Use Your Information
We use the information we collect to:
- Process and manage your reservation
- Communicate with you about your stay, including confirmations, check-in instructions, and arrival details
- Respond to inquiries and customer service requests
- Improve our properties and guest experience
- Comply with legal and accounting obligations
SMS Communications
If you provide your phone number in connection with a reservation or inquiry, you may receive SMS messages from Mountain Rose Vacation Rentals related to that reservation. We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP.
How We Share Information
We do not sell your personal information. We may share information with service providers who help us operate our business, such as our property management and booking software, payment processors, and communication platforms, solely for the purpose of providing our services to you. We may also disclose information if required by law.
Data Security
We take reasonable measures to protect the personal information you share with us. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Choices
You may opt out of SMS communications at any time by replying STOP to any message. You may also contact us directly using the information below to ask questions about your information or request that we correct or delete it, subject to any recordkeeping obligations we may have.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
Mountain Rose Vacation Rentals
Operated by Jenny Rose Properties LLC
256 Huckleberry Hill Drive
Helen, GA 30545
Phone: (706) 809-5428
Email: info@mountainrosestays.com